Changing the Profile Type can be done from the Advanced Editor.
To get to the Advanced Editor, click Profiles and then Advanced Editor.
Locate the staff member that you wish to change by scrolling down. If you can't see the staff member, make sure they are not filtered out.
Double click on the Profile Type field to reveal a dropdown, then select the desired type.
Once done, the system will recalculate the ratings for that person.
The action gets recorded in the Audit trail and profiles history.